AuraCard Privacy Policy

Last updated: October 2, 2026

This Privacy Policy explains how AuraCard collects, uses, stores, and protects information when you use the AuraCard mobile application and related services.

1. Information We Collect

Depending on the features you use, AuraCard may collect the following types of information:

• Name and profile information
• Email address and phone number
• Profile photo and account preferences
• Photos, images, logos, audio, and other media you upload
• Greeting cards, videos, and designs you create
• NFC card information you choose to provide
• Organization and staff information when using organization features
• Device information required for app functionality
• Notification identifiers for push notifications
• Location information when you enable supported tracking or boundary features
• Order, subscription, and transaction information

2. How We Use Your Information

We may use your information to:

• Create and manage your AuraCard account
• Provide personalized cards, videos, and digital creations
• Store and display your saved designs
• Provide NFC card functionality
• Provide organization and family management features
• Provide live tracking and boundary alerts when enabled
• Process subscriptions and eligible purchases
• Send important app notifications
• Improve app reliability, security, and performance
• Prevent fraud, abuse, and unauthorized activity

3. Location Data

AuraCard may request access to location information for features such as supported NFC tracking, live location, family tracking, and geofence or boundary alerts.

Location access is used only when required for features you choose to use and subject to the permissions provided through your device. You may disable location permissions through your device settings.

4. Photos and Media

AuraCard may request access to your camera, photos, or media when you choose to upload images, logos, profile photos, audio, or other content for creating personalized cards and videos.

AuraCard does not access your personal media unless you grant permission or select media for use within the application.

5. Payments

Some AuraCard features may include subscriptions or purchases. Payments may be processed through supported payment providers such as Google Play or Razorpay.

AuraCard does not store your complete credit card, debit card, or banking credentials. Payment information is processed by the applicable payment provider according to its own privacy and security policies.

6. Push Notifications

AuraCard may use push notification services to send account, tracking, boundary, order, subscription, and other app-related notifications.

You can manage notification permissions from your device settings.

7. Sharing of Information

We do not sell your personal information.

Information may be shared with trusted service providers only when required to operate the application, such as hosting, payment processing, notifications, analytics, and infrastructure services.

We may also disclose information when required by law or to protect users, our services, or legal rights.

8. Data Security

We use reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and maintain application security.

10. Account Deletion

AuraCard users may request or initiate account deletion through supported account or profile settings within the application.

When an account is deleted, associated personal information will be deleted or anonymized where appropriate, except where retention is required for legal, security, fraud-prevention, or transaction record requirements.

11. Children's Privacy

AuraCard is not intended to allow children to independently create accounts unless permitted by applicable law and appropriate parental or guardian involvement.

Family and child-related tracking features are intended to be managed by authorized parents, guardians, or organizations.

12. Your Choices and Rights

Depending on applicable law, you may have rights to access, correct, update, or request deletion of your personal information.

You may also control permissions such as camera, photos, location, and notifications through your device settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated policy will be published on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or AuraCard's data practices, please contact us:

AuraCard
QServeX
Email: hello@qservex.com